1. Q: Can you introduce your company?
A: We're a leading medical diagnostic solution provider with own manufacturing facility in China.

2. Q: What's your advantage?
A: Professional. Our team has more than 10 years experience and know-how in IVD industry.
Accountability. We provide high quality products and thoughtful customer service.
Efficiency. You'll get quick response and speedy deliveries from us.

3. Q: Where is your factory located?
A: Our factory is located in Hangzhou, China. About 1 hour by train from Shanghai.

4. Q: Do you have any certificates for products?
A: Yes, most of our products have CE certificate.

5. Q: Can I get some samples before I order?
A: Yes, samples are available upon request.

6. Q: How about your Quality control?
A: 100% QC inspection before shipment;
100% QA onsite inspection during the production and packaging.

7. Q: What about MOQ?
A: For instruments: 10pcs; For other products: 1000pcs.

8. Q: What payment method do you accept?
A: T/T, L/C, PayPal, Western Union

9. Q: What about the delivery time?
A: Our production time is usually 15 days after receiving the deposit.

10. Q: Can you provide OEM and ODM?
A: Yes, OEM and ODM are available. Products can be customized depending on quantity.